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E-MSP Offers Desktop Managed Services,
Migration Platform / OS, Remotely Managed Infrastructure, which will be Remotely
Monitor, manage & configure IT infrastructure across the internet.
More and more enterprises today are looking to Managed Services as a way to
cost-effectively manage and protect their IT operations, networks, systems and
applications. With Managed Services, enterprises can:
- Gain a competitive advantage by focusing resources on their core functions
- Gain access to new technologies without adding staff
- Maintain predictable IT costs
- Maintain legacy systems while moving to new applications
- Align IT with enterprise strategy
At Viper, we’ve been a Managed Services Provider since the
early 1990s. Since that time, we’re helped 100’s of enterprises and Public
Sector Agencies around Pakistan by working with them to determine the level of
Managed Services that fits their organization’s needs. We offer an integrated
set of Services to support different requirements, and we have the facilities,
tools, and technical expertise to help organizations achieve predictable,
proactive, and enterprise-focused IT services.
Methodologies that Deliver
Viper believes that consistent, focused and repeatable methodologies are key
to performance. Our Sales and Technical staffs work closely with clients to
Define their IT needs, Design a custom solution, Deploy the services required to
meet their needs, and provide ongoing Management to meet pre-defined service
levels (DDDM).
Our IT Services delivery and support is provided across a set of core
competencies, including networks, servers, applications, and storage as defined
by the guidelines of the Information Technology Infrastructure Library (ITIL).
The combination of DDDM and ITIL helps viper deliver high quality projects and
services on time and on budget.
Our Service offerings include; but not only limited to:
- Outsourcing
- Remote Monitoring and Management
- Co-location Services
- IT Service Desk – Help Desk
- IT Best Practices – ITIL
- Disaster Recovery planning and provisioning
- Security assessments, firewall and ID implementation, and incident monitoring
- A full set of Professional Services
We Put it in Writing
We realize that all IT environments are not the same and that one “cookie
cutter” approach will not work. Therefore, at Viper, we strive to create and
tailor agreements based on the specific needs of our clients. This personalized,
custom approach addresses immediate, known needs and provides a vehicle that
allows you to easily adjust the type and level of services to be provided based
on your evolving needs.
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